Privacy Policy

This Privacy Policy was last updated on January 23, 2012.

UrbanDOGzzz web site is owned and operated by UrbanPETzzz, a subsidiary of Mantra Creative Limited. Your privacy is very important to us. This privacy policy was created to reaffirm our strong commitment to privacy and security. The policy describes the types of information collected and recorded by UrbanDOGzzz, and how we use it. Please read this policy carefully.

This privacy policy may change without notice, so please check back periodically. By creating an account on or by using the UrbanDOGzzz website generally, you agree to this privacy policy and any changes. Should you require any more information or have any questions regarding our privacy policy, please contact us.

Non-Personally-Identifying Information

Like most website operators, UrbanPETzzz collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, date/time stamp, referring/exit pages, and the number of clicks. UrbanPETzzz’s purpose in collecting non-personally identifying information is to better understand how UrbanDOGzzz’s visitors use its website. From time to time, UrbanPETzzz may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

UrbanPETzzz also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. UrbanPETzzz only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Personally-Identifying Information

Visitors of UrbanDOGzzz who register for an account or engage in transactions with UrbanDOGzzz are asked to provide necessary personal information such as name and shipping address. UrbanPETzzz, as an operator of UrbanDOGzzz, does not disclose personally-identifying information other than as described below. Visitors may choose to checkout as a guest, in which case no information provided will be stored in UrbanDOGzzz database.

UrbanDOGzzz uses third party payment gateways such as PayPal to handle payments. Necessary financial details requested by the payment gateways are never sent back and stored in UrbanDOGzzz database. The only information returned to UrbanDOGzzz is whether the payment was successful or not.

UrbanPETzzz only discloses potentially personally-identifying and personally-identifying information to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on UrbanPETzzz’s behalf or to provide services available at UrbanPETzzz’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using UrbanPETzzz’s websites, you consent to the transfer of such information to them. UrbanPETzzz will not rent or sell potentially personally-identifying and personally-identifying information to anyone. If you are a registered user of UrbanDOGzzz and have supplied your email address, UrbanDOGzzz may occasionally send you an email to tell you about web site promotions and new features, solicit your feedback, or just keep you up to date with what’s going on at UrbanDOGzzz and about our products. We primarily use our Facebook business page to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request or comment, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Aggregated Statistics

UrbanDOGzzz collects statistics about the behavior of visitors to its websites such as the amount of products viewed and purchased. UrbanPETzzz may display this information publicly or provide it to others. However, UrbanPETzzz does not disclose personally-identifying information other than as described above.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. UrbanDOGzzz uses cookies to set a default language and currency for each user.

UrbanDOGzzz also uses Google Analytics to help us understand how visitors interact with the site.  Google Analytics generates statistical and other information by means of cookies.  To learn about Google's privacy policy, please visit:

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using UrbanDOGzzz, with the drawback that certain features may not function properly without the aid of cookies.


UrbanDOGzzz uses Facebook social plugin as a mean of communication with customers and visitors of the site. Comments and other content submitted to Facebook Social Plugin are not saved on our servers.

Cross-border data transfers

Information collected by UrbanDOGzzz may be stored and processed in and transferred between any of the countries in which UrbanDOGzzz operates.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors of UrbanDOGzzz and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.